Hurricane Policy

Forecasters, southern U.S. residents, and vacationers all have their eyes on Tropical Storm Isaac and Post-Tropical Cyclone Joyce.

Because of the unpredictable nature of Florida’s Hurricane season, Walt Disney Travel Company has a Hurricane Policy to provide some piece of mind to their guests.

This Hurricane Policy for an exclusive benefit for Magic Your Way® Packages and most room-only reservations booked through Walt Disney Travel Company by yourself or one of our Magic Makers®. This includes the three east coast locations – Walt Disney World® Resort, Disney’s Vero Beach Resort and Disney’s Hilton Head Island Resort.

Here is a summary of Walt Disney Travel Company’s Hurricane Policy:

• The policy is effective when a hurricane warning is issued no more than 7 days before your scheduled arrival date by the National Hurricane Center for the Orlando area or for your place of residence. If you are traveling to Disney’s Vero Beach Resort or Disney’s Hilton Head Island Resort, it is effective in the event a hurricane warning is issued for your place of residence or those respective locations.
• Once the above criteria has been met, your Walt Disney Travel Company Magic Your Way® vacation package and most room only reservations can be rescheduled or cancelled without any cancellation or change fees imposed by Walt Disney Travel Company. If you have products and services provided by third-party suppliers included in your vacation-such as airlines, hotels, car rental agencies or vacation insurance companies-you will be responsible for any non-refundable payments, as well as cancellation or change fees assessed by those suppliers. This policy also does not apply to certain special events or dining experiences.
• If your vacation is covered under the Hurricane Policy and you would like to reschedule, all amounts you paid for rooms, Theme Park tickets, Disney Dining Plans and other products and services not offered by third-party suppliers will be applied toward your new reservation. Unfortunately any discounts or free offers from your original vacation will not apply to the rescheduled vacation. Availability of similar accommodations for the new travel dates can not be guaranteed.
• If your air travel was booked by your Magic Maker® through the Walt Disney Travel Company and you wish to reschedule, they will attempt to re-book your air travel but you will remain responsible for any cancellation or change fees imposed by the airline. If you booked your air travel yourself, you should contact your airline directly.
• This Hurricane Policy does not apply to sports, youth, other group or special event rooms or packages, meetings and conventions.

Please note that this summary is not inclusive and is subject to change. If you have purchased Travel Insurance, please contact the Insurance Company directly to discuss your coverage options with them.